Wednesday, February 3, 2010

The Saga of Warrior Custom Golf

This is my personal experience with Warrior Custom Golf. This is not a golf story, its a story about a very satisfied customer. You won’t believe this.

Last November, in response to a card I’d sent in, John from Warrior Custom Golf phoned to offer a set of golf clubs to test. After explaining the deal, they’d send me a set of irons that were comparable to the Calloway X-22 irons (Retail $1200) for a 45 day test. The informed me that they would charge my credit card for the wholesale price of $499 while I tested the clubs and would refund it when I sent them back. I could keep them for the $499.

Although I was hesitant about spending $500 on clubs I haven't even seen, if these clubs were as good as Jon was telling me, it would definitely be worth it; so I took a chance. For doing the test play, John offered to send me a set of the new fire forged irons, as good as any other wedge set on the market. He said I could keep the wedges just for testing the irons even if I didn’t keep them. I got the clubs about three weeks later.

I tested the irons on several rounds of golf and several trips to the driving range. I shaved 4 strokes off my game so I obviously decided to keep the clubs. In fact, each was about 15 yards longer than the corresponding Prince clubs I had been using. When John called me to follow up after the evaluation of the clubs I told him how pleased I was and offered me a new set of matching woods that I could not resist.

About a week after I received my knew fairway woods, I called Warrior to give them an evaluation of the clubs and to find out how to get headcovers. I talked to Valerie. She took great care of me sending me not only these great magnetic head covers but $150 worth of other Warrior Golf products of my choice.

I had read some compaints about the amount of time it took people to get their clubs since they are custom built, but I received all three shipments in realistic amount of time, considering the clubs are custom built. I am sure the time of year you order the clubs has a lot to do with it too.

Today, I called WCG customer service to find out how to sign up for one of their annual charity events. Warrior Golf does not only produce great quality clubs at affordable prices, but their charity work is something that any Warrior Customer should be proud us and I am glad that I took a chance on Warrior Custom Golf. By the way, my drive has increased 30 yards with the new Warrior driver.

For anyone wishing to buy or test golf clubs, I recommed to go to Warrior Custom Golf.

3 comments:

  1. Hello Folks,

    It never ceases to amaze me!!! I bought a 3,5, and 7 wood, three iron hybrid and a putter from warriorcustomgolf and they charged me $230.00 which included the S\H. The clubs arrived in excellent condition about two weeks later. The weight, feel, and looks of the clubs are really beautiful. I played a couple of rounds of golf with the clubs and noticed a slight increase in distance but other than that nothing about my game has changed. This only proves that a good golf game for an average golfer is all about the Indian and not about the arrows he or she uses. I paid $450.00 for a Taylor made driver and it has not improved my game either.

    The Moral of the Story is “research yourself before you cast golf balls at the equipment maker,” and you will be a happier and healthier golfer.

    Hit ‘em long and straight,

    Jeffrey P. LaPlante

    ReplyDelete
  2. I love my Warriors.

    I bit on the free lob wedge offer and soon received an email saying I could try out a driver, and 3, 5, 7 woods for 45 days. It was clearly explained to me there would be a hit on my credit card and if I didn’t like the clubs I had to return them within the 45 day period to receive a re-credit to my account.

    I went for it and they were going to toss in a free set of wedges. I explained I already had the lob wedge so the salesman said he would send a hybrid instead. The clubs came and there was a full set of wedges but no hybrid. I called and was told to keep the “extra” lob wedge and that the hybrid would be mailed soon. The salesman apologized empahtically for screwing up the order. A few weeks rolled by and no hybrid so I called and explained my plight to a customer service supervisor since the salesman wasn’t at work that day. The supervisor said he didn’t need to verify my story with the salesman; that he’d send the club right out. Not living far from Irvine, I drove to the plant and picked up the hybrid. Not only did they give me the club, they tossed in a free set of head covers for the driver, the woods, and the hybrid.

    As for the quaslity of the clubs, I can honestly say they are much better than the set of Aliens I bought at the local sporting good store when I first took up golf about a year ago. I’m not ready to sink thousands of dollars into clubs that will make no difference in my game at this point. However, for a few hundred dollars, these clubs are much better than the “off the rack” clubs I had and suit me just fine.
    -Tom B

    ReplyDelete
  3. I like my Warrior clubs–in last year and a half replaced previous clubs entirely. They are kind of clueless in sending e-mails for products already purchased but the delete button does wonders.
    All in all, very satisfied with experience with Warrior; my regular golf buddy use to kid me about being only person in the world to own them but now he does and so does numerous golfers in our clubhouse.
    -Fla Golfer

    ReplyDelete